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C. Nature and Quality of Service

1. The Cooperative will endeavor, but does not guarantee, to furnish a continuous supply of electric energy and to maintain voltage and frequency within reasonable limits.
2. The Cooperative shall not be liable for interruptions in the service, phase failure or reversal, or variations in the service characteristics, or for any loss or damage of any kind or character occasioned thereby, due to causes or conditions beyond the Cooperative’s control, and such causes or conditions shall be deemed to specifically include, but not be limited to, the following:  acts or omissions of members or third parties; operation of safety devices, except when such operation is caused by the negligence of the Cooperative; absence of an alternate supply of service; failure, malfunction, breakage, necessary repairs or inspection of machinery, facilities or equipment when the Cooperative has carried on a program of maintenance consistent with the general practices prevailing in the industry; act of God; war; terrorism; vandalism; action of the elements; storm or flood; fire; riot; labor dispute or disturbance; or the exercise of authority or regulation by governmental or military authorities.
3. The member shall be responsible for giving immediate notice to the Cooperative of interruptions or variations in electric service so that appropriate corrective action can be taken.
4. The Cooperative reserves the right to temporarily interrupt service for construction, repair, emergency operations, shortages in power supply, safety, and State or National emergencies and shall be under no liability with respect to any such interruption, curtailment or suspension.
5. The member is responsible to maintain a 95% power factor on inductive motors.  Failure to do so may cause the member to be billed on a KVAh basis.  The Cooperative reserves the right to disconnect any service in violation of this provision.

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